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Earlene Atkins
Administrative Assistant, Recruiting & Selection
Earlene is the administrative assistant for Recruitment and Selection Services. She is responsible for the day-to-day administrative duties including sending and tracking the web assessments, interview scheduling and providing assessment results.
Earlene has worked in the Farm Credit System for 10 years, previously working for US AgBank and AgVantis.
Family and church activities are very important to Earlene. Leisure time is spent volunteering with the Kansas Humane Society and baking or reading.
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Robert “Bob” Broeckelman, PhD
Vice President of Recruiting & Selection
Bob Broeckelman is Vice President of Recruiting & Selection Services with Summit Point Consulting headquartered in Denver, Colorado, but is housed in Wichita, Kansas. Bob’s responsibility is to assist the bank, associations, and their branches with their selection and training of new personnel throughout 11 states in the southwestern part of the United States and additional associations in 14 other states. Through extensive research on each position and the applicants for the position, a concentrated effort is given to match the right person with the right job and place them in the right location. Over the past twenty years, turnover has dropped from as high as 28 percent down to 3 to 4 percent.
Bob has a PhD in Adult and Occupation Education (1988) with an emphasis in management and human resources from Kansas State University. Prior to his current role, Bob taught high school vocational agriculture at Norton, Kansas for 5 years and was on the Kansas State University staff serving as the Executive Secretary of the Kansas Association of FFA and Kansas Young Farmers Association for the State of Kansas for five years. He began his career with Farm Credit in 1981 and has over 25 years experience in developing selection instruments to help banks and associations make better hiring decisions. The selection instruments can be utilized to select new employees from entry level to CEO positions.
Bob also has a training and group presentation background. He can train in the areas of “How to Avoid Sexual Harassment in the Workplace”, “We Care – Teaming”, and Management Development using a 360-degree instrument. He has made several presentations at various National Farm Credit meetings including “The Learning Conference”, Sales Leadership Conference and AgriBank HR Conferences.
He has been very active in the community as well as the school system. He recently served on the Maize High School Site Council, is past President of the Rotary Club of West Wichita, and past Vice-President of the Saint Elizabeth Ann Seton Pastoral Council. He has also served as the past President of the Kansas State University Ag Alumni Association, member of the Kansas State University Alumni Association, past President of the Wichita Chapter of Administrative Management Association, and past President of the Autumn Ridge Homeowners Association.
He is married to Bunny, a kindergarten teacher at Central Elementary School in Maize, and has three married children -- Ashley, Brooks, and Barry. Ashley (daughter) is a graduate from Kansas State University in Elementary Education and is teaching 5th grade in the Maize, Kansas School System. Brooks (son) is a graduate of Kansas State University and is a pilot for Atlantic Southeast Airlines ASA, affiliated with Skywest Airlines in Atlanta, Georgia. Barry (son) is also a graduate of Kansas State University and recently completed his Medical Degree at the University of Kansas School of Medicine. He is completing his pediatrics residency at Children’s Mercy Hospital in Kansas City.
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 Devon Brown, PhD
Director of Leadership Development
Devon Brown is the Director of Leadership Development at Summit Point Consulting. He is responsible for managing and growing the Leadership Development program and providing consulting services to clients in the areas of leadership and team development, executive coaching, strategic talent management, change and transition, and strategic planning.
Prior to Summit Point Consulting, Devon worked as a faculty member, conducted research, and taught communication and leadership development courses at the University of Denver, Daniels College of Business; the University of Waikato, New Zealand, Management Communication Department; and the University of Colorado at Boulder, Communication Department.
From 1992 to 2000, Devon was president of a training and development firm, Bridging the Gap Consulting. His diverse client list included: AT&T, Bank of America, Coors, Kaiser Permanente, Dave & Busters, Deloitte and Touche, First Data Corporation, Fresh Produce, Hewlett-Packard, Monsanto, Housing and Urban Development—Office of Inspector General, Ralston Purina, and the University of Denver—Daniels College of Business.
Devon holds a PhD and MA in Organizational Communication from the University of Colorado (2007), and a BA in Conflict Studies from Earlham College.
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 Jennifer Carmical
Claims Administrator
Jennifer Carmical handles the Workers Compensation, auto, and property claims for Summit Point Consulting, and is a native of Colorado. She began working in the insurance industry immediately after graduating from high school. She started as a file clerk while attending the University of Colorado at Colorado Springs, and worked her way up to a claims adjuster. She has her Colorado Property & Casualty Producer license.
Prior to joining Summit Point Consulting, she worked 10 years at SCA Insurance and Claims Management. There, she wore many hats, including Commercial Lines Customer Service Associate, Life & Health Assistant, and Claims Assistant, before focusing on Workers Compensation claims. Because she had studied nursing in college and wants to help people, caring for injured workers was a perfect fit. Her work motto is, "I'm here to help."
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 Bill Clover, PhD
Senior Vice President, Organizational Effectiveness Consulting Group
Bill Clover is currently the Senior Vice President of the Organizational Effectiveness Consulting Group for Summit Point Consulting and leads the consulting team and practices. Bill has over 30 years experience as a high level consultant, successful manager and leader, and respected teacher and author.
Previously, he was the Director of Development Solutions & Executive Programs in the Western Region at PDI. In the university setting, he has been a tenured full professor at the United States Air Force Academy and has been Associate Dean for Executive MBA and Executive non-degree Programs at Washington University. In the corporate setting, he has been the Director of Executive Education and Leadership Development at TRW, the Senior Learning Officer at Amoco and the Vice-President and Chief Learning Officer for Williams Company in Tulsa, OK. Before and during these careers, Bill also served as an adjunct professor at the University of Colorado in Colorado Springs; spent nearly five years as an adjunct on the staff of the Center for Creative Leadership (CCL), providing coaching and feedback to program participants; and engaged in a consulting practice both on his own and in partnership with Fons Trompenaars and Charles Hampden-Turner (THT) in Amsterdam using the THT model for intercultural consulting.
During his role as tenured professor at the United States Air Force Academy, he was instrumental in creating a range of leadership programs that are still in place today. Additionally, he was recognized as the Teacher of the Year in the Behavioral Sciences department.
During his time at Washington University, he was responsible for re-crafting the program design of several executive MBA programs and re-directing the marketing approach for these programs. In 0ctober of 2001, Business Week recognized the Washington University Executive MBA program with a ranking of number 18 in the country.
At TRW, Bill instituted, designed, and ran several high-potential programs. Over 40% of these individuals went on to become Vice-Presidents or higher. An outcome of one of these programs, was a paper on the successful implementation of an action learning program with these High Potentials.
Bill’s role at Amoco gave him the opportunity to use learning to create and sustain change on large scale. The “Renewal” series at Amoco ran for six years and touched the top 3,300 manager/leaders in the company every 12-14 months. The program was unique in its design to use rapid prototyping of t he program design, executive participants as faculty, and leveraged internal faculty to create and deliver programs that supported the “renewal” objectives of the corporate leadership. Various data sets support the impact that the Renewal series had on Amoco. Additionally, the program was benchmarked over approximately two dozen times by others as a model for a program that coupled management development with corporate business and cultural change objectives.
As VP and Chief Learning Officer at Williams, Bill had responsibility for all non-technical learning and succession planning. Prior to coming to Williams as an external consultant, Bill had created and implemented the successful “Leading Through Our Values” program, which targeted the top 150-160 executives in the company and then was subsequently delivered to the next 450 below them. While VP and CLO, Bill streamlined the organization to enhance blended learning (combination of eLearning and relevant face-to-face); implemented a Learning Management System (LMS), which was utilized corporate-wide by both the non-technical and technical training groups; revised the performance management system; and directed the creation of a management development system that combined the work of Charan et. al., and Robert Quinn.
Bill has published several papers and chapters on issues related to transformational leadership, judgment theory, attitudes, organizational development, team development, and education in industry. His most recent chapter is “Changing a Culture: The Amoco Story,” in Warren Wilhelm, Ed., Learning Architectures: Building Organizational and Individual Learning, GCA Press, September 2002. Bill is also a longstanding member of the American Psychological Association (APA) and a Board member of the Association of Internal Management Consultants (AIMC).
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 Debbie Dettmer, CPCU
Director, Risk Management and Insurance Operations
Debbie Dettmer is the Director, Risk Management and Insurance Operations for Summit Point Consulting. She manages the claims and loss prevention function for the Farm Credit System’s Captive Insurance Company and Summit Point Consulting. She handles all serious injuries and litigated matters directly. In addition to handling claims, Debbie develops loss control programs for our customers including Automobile Fleet Safety, Cell Phone Usage Model policies, Lenders Single Interest Property Exposures & Due Diligence Program, Airbag Deactivation Program, Telecommuting Model, Workers’ Compensation Administration Model, Workplace Violence Loss Control and Travel Safety Guidelines. She conducts training classes in Ergonomics, Bloodborne Pathogens and Hazards Communications and performs Risk Assessments for our clients.
Debbie has worked for the Farm Credit System’s Risk Management department for over 20 years. Prior to joining Summit Point Consulting, she served as a Claims Manager for a local insurance brokerage. In addition to handling claims for the broker’s clients, she also negotiated and placed property and casualty insurance programs for several national accounts.
Debbie has been a licensed insurance producer for the state of Colorado for over 30 years is a licensed insurance adjuster for the states of Texas and Wyoming. She graduated magna cum laude from Regis University with a BS in Business Administration, has her Chartered Property Casualty Underwriter designation, is a past-president of the Colorado Chapter of CPCU, and currently chairs the Loss Control Interest Group for the International Society of CPCU. She has taught many classes relating to insurance issues and ethics and is a public speaker for the insurance and risk management industry.
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Gary Dillinger
Executive Vice President & COO
Gary Dillinger is the Executive Vice President, Chief Operating Officer and General Counsel of FCCServices in Denver, Colorado. Gary has also served as General Counsel of the Farm Credit System Captive Insurance Company since its establishment in 1988 and has been responsible for handling Director and Officer Liability claims for the Captive. Gary has spoken to Farm Credit audiences on numerous occasions about directors and officers liability and indemnification matters.
Prior to joining Farm Credit, Gary was in private law practice for 10 years in Illinois and served on the board of directors and as Vice Chairman for an Illinois savings and loan association. Gary received his Bachelor’s degree with honors from Southern Illinois University-Carbondale and graduated with distinction from the University of Missouri-Kansas City School of Law. He is admitted to practice law in Illinois, Missouri, and Colorado.
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Cynthia L. Knutson
Vice President, Organizational Effectiveness Consulting
Cynthia L. Knutson is Vice President of Organizational Effectiveness for Summit Point Consulting. She consults primarily with CEOs, board members, and senior management teams. Cynthia consults with boards on Board Evaluation, Director Peer Evaluation and board planning. She works with CEO’s and senior management teams on strategic planning, incorporating competency-based systems in the organization, organizational change and assessment and helping to position organizations to compete effectively for their future.
In addition to strategic and organizational planning, Cynthia is qualified to interpret and conduct feedback sessions on 360-degree feedback instruments and Myers Briggs Type Indicator and other assessment instruments.
Cynthia has over 25 years of experience in her field of performance management and organizational effectiveness. Prior to joining Summit Point Consulting, she was a Vice President in a large commercial banking system, and a consultant with Drake, Beam, Morin, the largest, international career management company in the world. Cynthia served on national career transition teams to assist employees of IBM, Kodak, Digital, large banks, and other national companies to make meaningful career transitions. She managed her own successful consulting practice for five years, working primarily in large banking institutions and Fortune 100 companies.
Cynthia’s experience includes work with clients in the USA, Europe, and Asia. She has received national recognition for program design and results from nationally recognized educational and training societies.
Cynthia has served on the advisory board for the Colorado Association of Commerce and Industry, Senior Advisory Board to National ASTD for Career Development. She was honored by Denver YWCA as a "Woman of Achievement." Cynthia has a BA Degree from Augsburg College, Minneapolis, Minnesota. She has performed graduate study in the areas of Organizational Development, Criterion Referenced Instruction, and Productivity Measurement.
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 J. Lawrence Lawson
Senior Vice President, Risk Management and Insurance Services
Larry Lawson is Senior Vice President. Larry leads the Risk Management and Insurance team, and is responsible for all risk management and insurance activities, including underwriting, reinsurance, claims administration and loss prevention. He manages broker and other vendor relationships and is responsible for the over-all effectiveness of SPC’s risk management programs, and serves as a member of SPC’s Senior Management Team.
Prior to joining SPC, Larry was Vice President and Senior Consultant at RiskCap, a Denver-based risk management consulting firm. He was instrumental in developing and managing alternative market and traditional insurance programs for his customers. From 1987 to 1996, Larry was Director of Risk Management for Pulte Corporation, the nation’s largest residential builder. While at Pulte, he was active in managing litigation and training operating personnel in risk avoidance and mitigation. Prior to joining Pulte, he held various risk and treasury management positions with Guardian Industries in Auburn Hills, Michigan, and Norwest Financial Services in Des Moines, Iowa. At Guardian, he was instrumental in implementing a safety and loss control program that was effective in significantly reducing both the number and dollar value of claims.
He received a Master of Management degree from Northwestern University, where he majored in finance and marketing. He also received a Bachelor of Science degree in business administration from Drake University where he majored in finance and graduated cum laude. He has been awarded both the Chartered Property and Casualty Underwriter and Chartered Financial Analyst designations, and frequently appears as a speaker and panelist at industry gatherings.
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 Bill Rush, CPCU, ARM, ARe, AIC, AIS
Director, Risk Management & Insurance Services
Bill is the Director of Risk Management and Insurance Services. He provides insurance and risk management consulting services including, but not limited to, risk assessments, insurance policy and contract review, and alternative risk analysis. He also provides technical expertise in claims administration and loss prevention.
Bill has 22 years of experience in the insurance industry. Prior to SPC, Bill was Vice President at RiskCap (a Beecher Carlson company) where he served for 10 years, responsible for managing several captive insurance companies and public entity pools. He was also the manager of the claims management and loss control department. Prior to RiskCap, Bill held several management positions with Kemper Insurance, including Claim Training Department Manager in Chicago, Illinois.
Bill has earned his CPCU, ARM, ARe, AIC, and AIS designations and is a licensed insurance agent/broker in the State of Colorado. He is a graduate of the University of Nebraska.
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 DeWayne Walker
Claims Examiner
DeWayne Walker is a native of Tennessee but has lived in Colorado since relocating in 1992. Prior to working in the insurance industry, he spent four years in the United States Army, after which he used his GI Bill to attend and graduate from the University of Colorado at Boulder with a BS in Business Administration with an emphasis in Marketing. He has been in the insurance industry for approximately 10 years, working for national carriers, third party administrators and self-insureds as both a claims examiner and as a claims supervisor. In that time he has administered national multi-state claims for Workers’ Compensation and General Liability.
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 Ray Wilber
Claims Examiner
Ray Wilber, born and raised in Michigan, moved to Colorado in 1991 immediately after graduating from Michigan State University with a BS in Package Engineering. Since moving to Colorado, he spent his professional time with various third-party administrators handling mutli-state Workers Compensation claims. He has specialized in Colorado claims with an approach of maintaining a long-term relationship with his clients. He also helped design and improve various risk management programs for these same clients over the years.
During this time, he earned his Associate in Risk Management designation, as well as a Property and Casualty producer license.
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 Bill Wilson
Senior Consultant
With 30 years of experience in the food and agribusiness industries, Bill’s background includes financing and merger - acquisition advisory to the grain, agronomy, livestock, meat and dairy processing, petroleum, winery and forest products industries. His financial and industry expertise covers middle and large corporate markets, and includes a strong knowledge of the capital markets.
Prior to Summit Point Consulting, Bill was with CoBank for 20 years, serving as Vice President in the commercial agribusiness, capital markets and consulting groups. He has also been employed as CFO for two commodity, agronomy and energy based cooperatives.
Bill graduated with honors from the International Business College in Indiana, where he earned an Associate’s degree in Accounting.
He currently serves on the board of directors of Families for Effective Autism Treatment of Louisville.
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